About the role
About Ghost City Tours
Ghost City Tours creates unforgettable walking tour experiences in some of America's most haunted and historic cities.
Our tours are spooky, entertaining, and story-driven—but this role is about much more than telling ghost stories. Guests trust us with an important part of their vacation or special occasion, and for many, their Ghost City Ambassador is the only team member they'll ever meet.
We're looking for dependable, engaging people who take pride in representing their city and creating exceptional guest experiences.
About the Role
A Ghost City Ambassador is more than a tour guide—you are the face of Ghost City Tours.
You'll lead scheduled walking tours, deliver professionally prepared stories, manage the guest experience, and help visitors connect with the city's history and legends.
This is a fun job, but it's also a professional one.
Our standard is simple: Show up prepared. Deliver an outstanding experience.
You'll Be a Great Fit If You...
Enjoy meeting and speaking with people
Love your city and want to share it with visitors
Are dependable and punctual
Feel comfortable speaking to groups
Bring energy, personality, and professionalism
Enjoy creating memorable experiences
Accept feedback and coaching well
Can learn and confidently present prepared material
This Role Isn't Ideal If You...
Frequently need last-minute schedule changes
Don't enjoy working with the public
Prefer to improvise instead of learning company material
Dislike feedback or coaching
Aren't available evenings, weekends, or holidays
View part-time work as requiring less professionalism
Responsibilities
Lead scheduled walking tours
Deliver Ghost City stories in an engaging, professional manner
Welcome and interact with guests
Manage group movement and pacing
Follow approved routes, scripts, and company standards
Arrive on time and prepared
Communicate professionally with management
Help ensure every guest has a memorable experience